1. Please note that WE DO NOT REFUND money under any circumstances.
2. All sales are FINAL and can't be cancelled once placed. We do not accept returns or exchanges, due to sanitary reasons.

3. If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for the extra shipping fee for us to ship it again.

4. Please note that when an item says "Pre-order", it means that your entire order will be shipped the date the item arrives. Pre-orders can take anywhere from 7-21 business days to ship. If you wish to receive the other items first, separate orders need to be placed.

5. When purchasing our "How to start your own Mink Eyelash Company" guide, you consent to no refunds. (Guide is emailed immediately after purchase. If you do not contact us, we will assume you have received the product.